The privacy policy describes the scope of information nntc.vn collects from you and the purpose of use, how to use it and the means of use to maximize the security of your information. We are committed to absolute confidentiality of your personal information and information. The data nntc.vn collects is protected by an online personal data protection system.

A. How we collect data

Information of users of the nntc.vn website is collected actively and passively. Active information collection is when users log information into orders during the online purchase process. Passive information collection is when the server automatically records data related to the website including IP address, browser type and resolution using customer behavior analysis programs for statistical purposes.

B. Scope of collected data

The user's email address is collected during the process of registering to receive new newsletters from nntc.vn. Customer information including: full name, address, phone number, fax number (optional), company information (optional in invoice issuance) and email address will be collected during the ticket purchase process. In case the customer pays by credit card, the system will collect information about the credit card number, card type, CVV number and expiration date (optional). In case the customer does not want to receive electronic marketing or promotional programs from nntc.vn, the customer can refuse to receive the newsletter. However, the customer must provide the necessary information that nntc.vn needs such as personal information or credit card details during the online purchase process.

In addition, customer personal information may also be collected from reputable online organizations to supplement data and serve the statistical process and/or analyze online shopping habits. During the use of the nntc.vn website, for security reasons, data related to the user's computer connection and internet browser are automatically updated.

The nntc.vn system is only interested in transaction details and not in the customer's personal information, including information collected actively (or passively). In case the user registers and wishes to receive promotional information from us, our database will automatically analyze and collect the customer's travel preferences and advise the most optimal searches. However, customers who use credit cards illegally or commit other illegal acts may be prosecuted by law and customers are responsible before the law for their actions. Relevant government agencies may determine the location of the accessing computer and prosecute users of data from the server.

The collected data contains information about the origin, information from the websites that led users to nntc.vn, data related to the IP address of the internet connection, server registration information, resolution and other technical data. The access data also includes related keywords, advertising pages that link users to nntc.vn and the last visits to nntc.vn.

C. What do we collect information for?

Customers' personal information is collected to complete the process of selling products and services provided by nntc.vn. The collected data may also be used to provide other products and services in the future. In some cases, we will use this information to carry out promotions, advertising campaigns or customer surveys.

We also use this information for statistical purposes. The statistical process will be performed by analysis systems provided by reputable companies to protect the optimal privacy of nntc.vn and nntc.vn's customers. Based on the analyzed data above, nntc.vn can thereby analyze user behavior and preferences to improve the quality of the website and increase user satisfaction.

D. Transmission of customer data through other entities

Customer information is only transmitted to airlines and other direct service providers for nntc.vn.

nntc.vn ensures that the above personal details and information are only transmitted to trusted entities and do not abuse the privacy of users of the nntc.vn website.

nntc.vn pays special attention to the credit card information of users on the nntc.vn website. Details related to credit cards are only transmitted to trusted entities and authorized by banks or card operators. Data transmission will be processed using state-of-the-art data encryption methods to prevent unauthorized access (optional).

nntc.vn has the right to provide data to relevant agencies upon receiving a legal request from Government agencies. nntc.vn is not allowed to sell the collected data about users to different subjects and units for profit purposes.

E. How to contact between nntc.vn and customers

nntc.vn contacts you when necessary via: email, SMS, fax, phone or in person to conduct transactions or survey your opinions, satisfaction and gradually improve the functions and utilities of the nntc.vn website.

nntc.vn will also contact you to provide information related to promotional programs of airlines and other direct service providers for nntc.vn.

F. Data security

In order to secure users' data and credit card information, communications between users' computers and nntc.vn servers are encrypted using the SSL (Secure Socket Layer) protocol (optional).

The database collected and stored on nntc.vn server is protected against access with a completely secure password system.

G. Disclaimer

All information about the privacy policy for nntc.vn users has been included in this document. However, in reality, there may be cases where nntc.vn collects, processes and uses user information in a way that is not completely similar to the description in this document, as long as it does not abuse the privacy of users.

nntc.vn is committed to using necessary measures to implement the privacy policy. However, nntc.vn is not obliged to compensate for abuse and non-compliance with the privacy policy. Except in cases where these obligations are related to civil and criminal liability under the law.

nntc.vn may have links, advertisements and links to other websites. We are committed to making efforts to link to valuable and reputable websites to ensure the safety and privacy of users. However, nntc.vn would like to confirm that the privacy policies of the websites are completely different and independent of nntc.vn. nntc.vn is not responsible for other websites.

H. Data collection organization

The data collection organization is Do Thanh Investment and Trading Joint Stock Company, headquartered in Hanoi, Vietnam. Details about the company are in the "Contact" section of the nntc.vn website.

I. Changes to privacy policies

Privacy policies may be changed to suit the reality. Changes will be updated to users on the nntc.vn website.